Customers
ZI
Zara Ishfaq
Aperture Mediazara.ishfaq@nexus.ioCustomer since Aug 2024
Expansion opportunity
Health score
Composite of usage, seats, support and billing.
Healthy
0–44 Critical · 45–69 At risk · 70+ Healthy
Product usage100
Seat utilisation88
Support sentiment97
Billing reliability96
Usage trend
Weekly active usage index, last 10 weeks.
- Current plan
- Enterprise
- Seats
- 70
- MRR
- $13,930
- Lifetime value
- $348,250
- Engagement
- High
- Last activity
- Today
- Payment status
- Current
- Churn risk
- Low
Transactions
Billing history for this account.
| Invoice | Date | Plan | Amount | Status |
|---|---|---|---|---|
| INV-_S08-25 | 2026-09-01 | Enterprise | $13,930 | Paid |
| INV-_S08-24 | 2026-08-01 | Enterprise | $13,930 | Paid |
| INV-_S08-23 | 2026-07-01 | Enterprise | $13,930 | Paid |
| INV-_S08-22 | 2026-06-01 | Enterprise | $13,930 | Paid |
| INV-_S08-21 | 2026-05-01 | Enterprise | $13,930 | Paid |
| INV-_S08-20 | 2026-04-01 | Enterprise | $13,930 | Paid |
Alerts
Signals detected for this account.
No open alerts — this account looks stable.
Retention
Relationship history and renewal outlook.
- Tenure
- 25 months
- Renewal date
- Nov 1, 2026
- Renewal likelihood
- 98%
- Plan retention benchmark
- 96.4%
Expansion opportunities
Where this account could grow.
- Analytics add-onAdvanced forecasting for finance teams.Strong
- Additional seats70 seats today — usage suggests 91 needed.Strong
- Annual contractSave ~$25.1K per year with annual billing.Possible