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Viewing as Founder / CEO — growth, efficiency and the big picture.

MRR

$286,182

+4.3%vs last month

ARR

$3.4M

+4.3%vs last month

Customers

2,418

+2.0%vs last month

NRR

104.8%

+0.9 pts

MRR, last 12 months

SMB churn increased this month.

Review the 10 highest-risk SMB accounts and schedule check-ins this week.

7 accounts have overdue or failed payments.

Turn on smart retries and send dunning emails to recover failed renewals.

4 customers are at high churn risk.

Assign each to a Customer Success owner with a 14-day recovery plan.

3 healthy accounts are ready to expand.

Offer seat bundles or Enterprise upgrades to accounts with high usage.

Healthy1,209

At risk672

Critical537

Customer activity · Helios Freight + 5 accounts+6.4%

Conversion · Self-serve trials+0.1 pts

Retention · Basic Plan-2.4 pts