Customers
DH
Diego Hughes
Stratus Clouddiego.hughes@nexus.ioCustomer since Oct 2025
Expansion opportunity
Health score
Composite of usage, seats, support and billing.
Healthy
0–44 Critical · 45–69 At risk · 70+ Healthy
Product usage91
Seat utilisation77
Support sentiment86
Billing reliability96
Usage trend
Weekly active usage index, last 10 weeks.
- Current plan
- Enterprise
- Seats
- 64
- MRR
- $12,736
- Lifetime value
- $140,096
- Engagement
- High
- Last activity
- Today
- Payment status
- Current
- Churn risk
- Low
Transactions
Billing history for this account.
| Invoice | Date | Plan | Amount | Status |
|---|---|---|---|---|
| INV-S311-11 | 2026-09-01 | Enterprise | $12,736 | Paid |
| INV-S311-10 | 2026-08-01 | Enterprise | $12,736 | Paid |
| INV-S311-09 | 2026-07-01 | Enterprise | $12,736 | Paid |
| INV-S311-08 | 2026-06-01 | Enterprise | $12,736 | Paid |
| INV-S311-07 | 2026-05-01 | Enterprise | $12,736 | Paid |
| INV-S311-06 | 2026-04-01 | Enterprise | $12,736 | Paid |
Alerts
Signals detected for this account.
No open alerts — this account looks stable.
Retention
Relationship history and renewal outlook.
- Tenure
- 11 months
- Renewal date
- Mar 1, 2027
- Renewal likelihood
- 95%
- Plan retention benchmark
- 96.4%
Expansion opportunities
Where this account could grow.
- Analytics add-onAdvanced forecasting for finance teams.Strong
- Additional seats64 seats today — usage suggests 83 needed.Strong
- Annual contractSave ~$22.9K per year with annual billing.Possible